RCB G19 mini Electric Bike for Adults(RCB APP E BIKE)
Free delivery within UK, delivery within 3-7 days
UKCAElectric bicycles certified by UKCA （CE）can be legally sold in the UK
RCB APPAndroid & iPhone
NFC lockAnti-theft system
25° slopeClimbing slope
25KMH(30)Maximum Speed
70KM+Assisted electric
36V13AhBattery Capacity
16*4InchWear-Resistant Tires
250WMotor Power
60Nm+Minimum torque
Password lockInstrument lock
Turn signalLighting Design
30m rangeLight distance
15cmHeadlight diameter
Free bicycle accessories when you buy a bicycle
Front luggage rack
Pump & Lock
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The RCB G19 mini lithium-ion electric vehicle supports APP control and can be controlled through a color LED display, which displays information such as speed mode, battery life, riding data, lights, error codes, etc. It also supports NFC unlocking and locking, and supports 4-digit password locking on the instrument to prevent the vehicle from being stolen.Comfortable riding: The mountain bike is equipped with 16*4-inch wide tires, which can easily cope with even rugged road conditions, and the shock-absorbing seat allows you to ride smoothly and comfortably.Multiple modes to choose from: The electric bicycle provides a variety of mode options (electric mode/power mode/pedal mode) to meet your different travel needs.Super long battery life: The electric bicycle has a maximum range of up to 70 kilometers (the specific range depends on road conditions, load and other factors), so you don’t have to worry about the range.Strong power to help long-distance travel: The 36V13Ah battery has strong performance, allowing you to enjoy the fun of fast driving without worrying about the route.Power and speed: This electric bicycle is equipped with a powerful 250 W motor to ensure the range and let you travel with peace of mind. Enjoy the thrill of speed with a top speed of 25 km/h.
1*G19 mini electric bicycle (including battery)
2*bicycle battery key
1*charger
1*L-type hexagon wrench
1*multi-language manual
1*registration document
1*password bicycle lock
1*pump
2*RCB NFC card
Up to 24 months warranty and lifetime maintenance service
All accessories can be replaced once within 12 months for free, and free delivery or free return to the factory for repair is provided, without paying postage (battery replacement depends on actual use).
According to time division
1 Return to warehouse for repair
If the fault occurs within 1-12 months, we will give you a return mailing slip to send it back to the repair warehouse for repair, without postage and parts replacement costs.
If the fault occurs more than 12-24 months, we will give you a return mailing slip to send it back to the repair warehouse for repair, and you need to pay for shipping, but you do not need to pay for parts and repair costs.
2 Car replacement service (normal use)
If the fault occurs within 2 months and cannot be repaired. We can directly replace the car. No need to pay for shipping and car cost (0 yuan replacement)
If the fault occurs within 2-6 months and cannot be repaired, you can pay a small amount of shipping to exchange for a new car.
If the fault occurs more than 6-24 months and cannot be repaired, you only need to pay 30%-50% of the car price.
3 Mailing Accessories
We mail accessories to customers, and the accessories will be replaced free of charge within 12 months. No shipping fee is required, and no accessories fee is charged.
We mail accessories to customers, and the accessories will be replaced free of charge within 12-24 months.
Warranty Method
1. We usually choose to replace parts instead of repairs to minimize your waiting time.
2. Parts that meet the warranty conditions described on this page will enjoy a completely free warranty.
3. Parts outside the warranty period can still be repaired/replaced, but a fee is required. For specific fee details, please contact contact@rcb-scooter.com
4. No miscellaneous expenses during the repair period, such as alternative transportation, fuel or carpooling fees, will be charged during the warranty period.
Lifetime Technical Support
1. Our technical experts provide professional help and provide customized solutions for complex problems.
2. One-to-one support: Dedicated support staff will handle all your inquiries, ensuring personalized help throughout the process.
3. This service is available at any time regardless of your warranty status. (Note: After the warranty period, the customer is responsible for the cost of replacing parts.)
What is covered under warranty?
All conditions must be met at the same time:
1. Products purchased from RCB official stores
2. Products/parts within the warranty period
3. Manufacturing defects and inherent product problems (such as material defects) are covered under warranty.
4. The warranty card is valid and matches the product.
The following special cases are not covered under warranty:
1. Failure of consumable or wearing parts, including:
- Brake pads, plastic parts, spokes, rims, brake cables, and surface scratches.
2. Damaged wiring harnesses or accessories with obvious scratches or breaks.
3. Failures caused by improper use, such as:
- Use, maintenance or adjustment not in accordance with the user manual.
- Unauthorized disassembly, repair or modification.
- Improper use or storage.
4. Damage caused by accidents.
5. Minor scratches or accessories damaged during transportation.
Level 3 pedal assist electric bikes operate at PAS 1, 2, and 3 levels, providing speeds of 15, 20, and 25 km/hrespectively.